I have added this dedicated page for Client Surveys, Please add a text here and explain why you are taking their surveys.
Your Name (required)
Your Email (required)
Reference (if known)
1. How did you first hear about Vincent Solicitors?
I was a previous client Recommended by a friend Passing By Google Legal Services Website Referred by a Court CAB
Other, please specify
2. On how many occasions have you used our services?
This is the first time This is the second time 3 to 4 times More than 5 times
3. To what extent would you say that our services met your expectations?
Exceeded Met Almost Met Failed
4. Would you recommend our services to others?
If not, why not?
5. Would you consider using our services again?
6. How would you rate our client care service levels?
7. How would you mark us in the following?
8. How would you mark the overall service provided by the following?
9. How would you rate our offices in the following categories?
10. Please use the space provided below for comments or suggestions that you may have to help us improve our services
11. Please let us know what level of confidentiality or anonymity you would like us to apply to this questionnaire?
A. I give Vincent Solicitors permission to disclose my identity and answers to my solicitor B. I would like my answers disclosed to my solicitor but not my identity C. I DO NOT want this survey disclosed to my solicitor and would prefer to remain anonymous
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