Commercial Property

Residential Property

Immigration Services

Our Immigration Department is headed by our Team of experts dealing with all aspects of UK immigration, with a specialism in Tier 1 and Tier 2 Visa applications
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Residential Property

Moving home is stressful and we appreciate that. But our Specialist Solicitors will offer you a completely stress free service making your buying or selling process as easy as possible
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Commercial Property

Our dedicated commercial solicitors offer a reliable and efficient advice on your sale, purchase and leasing of commercial property. We also advice you on transfer of businesses
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Other Services

We offer you reliable help with Power of Attorney, Deed Poll, Trust Deed, Loan Agreement, Affidavits, Attestation, Tenancy Agreement, Prenuptial Agreement, Oaths, etc
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Solicitors Built Upon Trust for Unique Service

Vincent Solicitors|0208 574 0666
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Client Survey

  • We would be grateful if you would complete this questionnaire based on your experience of our services. All completed questionnaires are completely anonymous and your participation is voluntary.
  • Your Name (required)

    Your Email (required)

    Your Telephone

    Reference (if known)

    1. How did you first hear about Vincent Solicitors?

    I was a previous clientRecommended by a friendPassing ByGoogleLegal Services WebsiteReferred by a CourtCAB

    Other, please specify

    2. On how many occasions have you used our services?

    This is the first timeThis is the second time3 to 4 timesMore than 5 times

    3. To what extent would you say that our services met your expectations?

    ExceededMetAlmost MetFailed

    4. Would you recommend our services to others?


    If not, why not?

    5. Would you consider using our services again?


    If not, why not?

    6. How would you rate our client care service levels?

    A. Efficiency ExcellentSatisfactoryPoor
    B. Reliability ExcellentSatisfactoryPoor
    C. Knowledge and Skill ExcellentSatisfactoryPoor
    D. Courteousness ExcellentSatisfactoryPoor
    E. Selection of services ExcellentSatisfactoryPoor
    F. Returning your calls ExcellentSatisfactoryPoor
    G. Response to queries ExcellentSatisfactoryPoor

    7. How would you mark us in the following?

    A. The cost of concluding your matter ExcellentSatisfactoryPoor
    B. Obtaining an appointment ExcellentSatisfactoryPoor
    C. Feedback and explanations throughout ExcellentSatisfactoryPoor
    D. Quality and content of documentation ExcellentSatisfactoryPoor
    E. Length of time it took to conclude your matter ExcellentSatisfactoryPoor

    8. How would you mark the overall service provided by the following?

    A. Persons dealing with your matter ExcellentSatisfactoryPoor
    B. Their secretary(ies)/Assistants, if any ExcellentSatisfactoryPoor
    C. Our reception Staff ExcellentSatisfactoryPoor
    D. Vincent Solicitors as a whole ExcellentSatisfactoryPoor

    9. How would you rate our offices in the following categories?

    A. Access and location of office ExcellentSatisfactoryPoor
    B. Access to public transport and car parking ExcellentSatisfactoryPoor
    C. Exterior appearance and cleanliness ExcellentSatisfactoryPoor
    D. Interior appearance and cleanliness ExcellentSatisfactoryPoor
    E. Disability access and facilities, If applicable ExcellentSatisfactoryPoor

    10. Please use the space provided below for comments or suggestions that you may have to help us improve our services

    11. Please let us know what level of confidentiality or anonymity you would like us to apply to this questionnaire?

    A. I give Vincent Solicitors permission to disclose my identity and answers to my solicitorB. I would like my answers disclosed to my solicitor but not my identityC. I DO NOT want this survey disclosed to my solicitor and would prefer to remain anonymous

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